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FAQs

What is digital bookkeeping?

Digital bookkeeping means the work is done online (in the cloud) and is virtually paperless. As long as you have an internet connection, you will always have access to your books, anytime, from anywhere.

Is virtual bookkeeping secure?

Yes! We use the same encryption that banks do, and our office computers have additional layers of security added to them. In addition, you get to choose who has access to your books and the level of access you want them to have.

What is your hourly rate for bookkeeping services?
What are some of the biggest pain points clients come to you with?

There are a few, but here's 2 big ones: First, a lack of systems and processes that are both efficient and help them be prepared for financial reviews and audits. The truth is, the more your nonprofit grows, the more fiscally ready it has to be to undergo scrutiny. We'll help you identify areas to strengthen.

 

The next biggest one is payroll and taxes! Payroll entails a lot of details, and in this remote-work world, having employees in multiple states complicates things further! Add to that payroll tax errors (missed filings and payments) which cost clients tens of thousands of dollars. We encourage clients to never do payroll in-house. Let the professionals help you! We can recommend options for you.

What does an ideal client look like? 

We believe anyone can become an ideal client, and we'll help you along the way! Having said that, communication and the flow of information is key to a successful relationship. If needed, we will work with you to create the systems and processes to make this as simple as possible while giving you the detail needed. A client who is willing to work with us to craft a system that works is golden. We also look for clients we can build relationship with since what we offer is more than transactional work - we get to know you, your organization, and your goals. 

How long does it take to get my books set up?

It depends on the size and needs of your nonprofit. Generally 6-9 months is the bare minimum for both the client and ourselves to have worked out how to best work together, and could take a year or longer. This means there may be some adjustment as we discover what is working and what's not - all with the goal of optimizing your financial systems.

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